Consistency means quality. When we design cleaning processes to ensure this consistency, we create benchmarks to assess our performance. Our janitorial staff is not only trained to our cleaning standards and the standards of our clients, but we create custom manuals for each of our clients’ buildings or facilities. We do this to maintain consistency, whether that be for a new Team Member or for someone that might be backfilling for a Team Member that is out sick or on vacation.
Consistency also comes from the tenure of our janitorial team, floor technicians, supervisors and Account Managers. We spend more time upfront with our hiring, screening, and onboarding process to achieve less turnover than the rest of the industry. We don’t subcontract our services because – subcontracting can’t provide the consistency we measure ourselves by.
We recently transitioned to 4M. The transition went amazingly well. Everyone worked hard to provide us pictures, background and drug testing information. Thank you to the entire 4M team for your patience and diligence getting those steps completed. 4M has done a tremendous job in providing high quality consistent janitorial service to us. I want to express my deep thanks to everyone involved in this transition from 4M’s top-notch administrative staff to their facility specialists. You have proven that customer satisfaction is your top priority and that you are skilled professionals. I am truly honored to have you as team members.- 2,200,000 square foot Utility Headquarters and Service Centers